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  • How long will it take to ship my order?
    Your order will be processed and shipped out within 5-7 business days. Once an order has been shipped out, you will receive an email containing tracking number, allowing you to monitor the delivery status! For deliveries within the US, the estimated timeframe is 2-8 days, while international orders typically take around 2-12 weeks to arrive.
  • Do you ship internationally?
    Yes! you can check here for a list of eligible countries for USPS shipping
  • What should I do if I provided the wrong shipping address?
    Please contact me immediately before your order ships out via contact us or email gowildandfreearea@gmail.com with your order number, full name used and correct shipping address. If an order has already been shipped, we cannot accept responsibility for missing orders sent to addresses provided by the customer that are incorrect or undeliverable.
  • Returns & Refunds
    I apologize that I cannot give returns & refunds for items that arrive safely to you, but if you have any issue with the items upon receiving them, Please send an email to gowildandfreearea@gmail.com within 5 days of delivery, including the order number, full name used for the order, a photo of the damaged products requiring replacement. and I will try my best to help!
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